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Rip-off - Review by citysearch c | Heritage Honda Towson Service Center

Heritage Honda Towson Service Center

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Rip-off 2/26/2012

I will not take my car back and would NEVER recommend this dealer to anyone. I felt cheated and robbed when I saw the breakdown of invoice. Spoke with them over the phone to hear the work that needed to be done and got bottom line cost but didn't know line by line cost. Imagine my horror when I saw they charged $85 labor for an oil change, not including $38 parts for it. I don't expect or want a cheap/jiffy oil change but how about a FAIR price? The service person I spoke to was nice, but that's the only positive thing I have to say. TOTAL RIP-OFF. Don't be a fool like me--take your car somewhere else. more
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