My car broke down on me 2 days ago after going through a car wash (or at least I thought it broke down), called AAA and we couldn't get it started. After reading Google reviews and on the recommendation of the tow truck driver, I called Pinnacle Automotive. Even though they closed at 5:30 and it was 6, the receptionist was SUPER nice and said don't worry, bring it right in. Dennis met me out front and greeted me with a warm smile and told me no worries, we'll take care of it for you, and I felt relieved. Dennis called me by 10am yesterday to say that actually all that had happened was my anti-theft key had been knocked out by one of the washers and they found it on my driver side floor mat. Even though they could have easily charged me the $125 for the diagnostic test, they waived the fee. I was SO pleasantly surprised by this, and will 100% be going back to Dennis and Pinnacle for my future car needs. Thank you!!!!
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