Basically I bought a laptop from ben's back in November of last year (2011) and I brought it into the shop yesturday and picked it up today. Everything on the computer was working perfect!! the reason why i carried it into the shop was for viruses.
The laptop came with 6 month warranty, and they said that viruses wasnt covered under warranty, I was unaware about that, but I agreed to pay for the work because I checked with Dell about the viruses removal, and they charge 195. + and they do it over the phone!! I was like what! i can buy awhole another laptop
Ben's was able to get me going for 45. even.. Down from the 69. virus removal normal price they said..
I was unaware that software was different from hardware and the guy Justin there explained to me the differences, other than that Im well pleased with the service.
Any other shop would have charge 70+ for the repair and a 45. diag. fee
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