Buy a used truck anywhere but here, or expect to have to take it somewhere else to make it right and include that cost in consideration for buying. I purchased a 2003 F250 Super Duty 4wd 6.0 diesel after being told about the new turbo charger, tires and three fuel injectors they had installed, and being informed it had been through every inspection possible and nothing else was wrong. The day after I bought it I drove it 300 miles to my house in Lake Havasu City, AZ. As soon as I was on the freeway it became apparent why my test drive was only at low speed through a residential neighborhood. The truck was really hard to keep in its lane and I didn't know enough about them to know that by the 128,000 miles on this odometer to expect it to have had the ball joints replaced. I also didn't know that this is an expensive ($3000) repair requiring removal of everything from the front axle. I also noted that the truck dripped oil on my driveway and the heater core was shot so that it steamed the windows and produced a smell of coolant inside the cab. Upon my return to OC after the weekend I went straight to HB Ford where I was told that they had already spent too much money on this truck and I had bought it ""as is"". I was told I would receive a call-back to confirm that they were not going to touch it, but never did. So, 1 week after my purchase I ended up incurring a $5800 bill for repairs at in independent diesel repair shop. The oil leak was even found to have been caused by the replacement of the injectors at HB Ford. By the way they make you write in your own handwriting over and over again that the sale is ""as-is"", it seems they know they are not quite upfront with their sales and want to be sure they are armed to defend themselves. I have never before had to sign so many ""as-is"" statements with any other used car purchase, and should have smelled something was up at this point. Oh yeah and there is also that 3-year fabric and paint protection that is thrown in as a mandatory part of the purchase... I even had to buy a key fob separately in order to use the remote entry feature of this truck. My next Ford will definitely not come from HB Ford. I have had much better experiences in the past with other Ford dealerships in the area, which is probably why I was trusting enough to get taken for such a ride this time. I thought the ""used car salsemen"" stereotype had mostly disappeared from major dealerships, but apparently it is alive and quite well at Huntington Beach Ford.
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