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Beware, This Salon Does Not Stand Behind Their Work - Review by citysearch c | Breeze Salon & Day Spa

Breeze Salon & Day Spa

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Beware, This Salon Does Not Stand Behind Their Work 2/3/2012

Wow, I have never had to write a review before, but I feel I should warn others about this salon. Without getting into all the details, I went in for a simple highlight and cut. My brown hair was turned yellow orange and was majorly over-processed. The stylist Tim would not admit any mistake, He insulted me, my hair color to begin with and was totally unprofessional. After many calls and trips back in to have other stylists look at my hair, it was reluctantly admitted that it was way overprocessed and that I should not use any heat implements on my hair for risk of further damage....no hair dryer, no curling iron etc. (how was I supposed to style my hair every day?). I tried to get in touch with the owner and the manager of the salon and neither returned my call. In fairness the woman who answered the phone was very nice, as were some of the other stylists who looked at my damage. But no resolution was attempted by management. I now have to buy expensive repair products, live with crap hair for what looks to be many months and go somewhere else to get my hair cut super short to minimize the damage. Again, I have never written a review for anything in my life, but I warn everyone to stay away from this salon, they will not stand behind their work..... so buyer beware! more
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