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So far NOT so good - Review by citysearch c | Utah R & I Properties

Utah R & I Properties

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So far NOT so good 2/14/2012

At first when I read the reviews and met with Cassie, I thought - ""they all must be wrong, she's super nice and easy to work with"" Here we are not even a month later. We moved into the home and the house is FILTHY - so bad that I had 3 pages of problems to write down and had to take pictures because I felt that no one would believe me how dirty the home was. My husband and I ended up doing the cleaning. Our dishwasher was broken and we told them about it BEFORE we moved in . I was told ""that is not a life threatening issue so we'll get to it later."" Uh.. when is later? There are no garage door openers and I was told to go buy one and that I would not be reimbursed. Um.. they run about 50$ for a universal one. The management is suppose to be paying for our water and was to have it set up, HOWEVER when we moved in we discovered that not only was it not set up, but that we had to put down the deposit to get it turned on. Sigh. I thought that when you moved into a rental it was suppose to be 100% whole. These are not signs of a very good managment group, and we're locked into a very long lease. Now our water heater is malfunctioning. Even if you love the property, I would think twice or possibly set some things in your own contract obligating them to take better care of you as a tennant. Otherwise, I would just be patient and wait for something else to come a long. more
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