I called the Hermitage Walmart today and asked to speak with the auto service center. I talked to a Lady in the service center at 4:21 p.m and asked what time the service center closes and she told me that they close at 7:00 p.m. today (Saturday 02/11/2012). I then asked the Walmart service center employee, How long of a wait is it right now to get an Oil change. The lady told me that there was NO wait. I told her good, I am on my way with my 3 vehicles, and that was the end of out conversation. I called both of my neighbors and asked them if they could help me drive my cars to walmart to get the oil changed in them and they agreed. We arrived at walmart at 4:42 p.m. and we were the only cars in line. I went inside to the service counter and the lady behind the counter told me that they could not do any oil changes this late. ???? I then told her that I just called and talked to them 21 min ago and the lady over the phone told us to come on. She then said sorry but we cant do it today and the techs were just standing around. WOW BAD SERVICE. Please take your business elsewhere. Will NEVER have my cars serviced at the Hermitage Walmart anymore.
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