We had contacted several landscape contractors to create a sensible / affortable landcape and patio for the back yard of our 30 year old home in the spring of 2011. We also were plagued with a drainage issue behind our home that has progressively ruined our useablity of the existing lawn area over the years we have live in our home. We had no responses from serveral contractors and ones that did respond had very little knowledge of how to manage the water issue properly before constructing a permenant structure behind our home. Several contractor were not even on base with our budget or our concept of how we lived and our style. Transitions and one other company presented proposed which we paid for. Transitions had the most complete estimate and was inline with our budget for the patio and the adjacent landscape around the patio. They also worked with our towns public works department to create a solution that would manage the water issue in the back yard long term without doing illegal practices. This showed us the true character of the company and the owner who was willing to take the time to work throught the processes of appovals to correct the drainage issue before starting the project. The project was completed with out a hitch and we now have a dry, usable back yard that we can use and manage without alot of work. The patio and landscape are beautiful with color year round and we have minimal maintenance. The drainage issue was solved and we can use our lawn year round.
A bit of advice to other customers; dont be affraid to pay for a design because you get what you pay for. Also ask the local town for the regulations before allowing a contractor to work at your property and is a permit / inspection required for the work. Finally if you don't feel confident with the solutions that a contractor proposes and the answers to your questions don't make sense, Don't Hire!
Transitions Landscape did all these things and did them well. A quality job and a peice of mind! Thanks
B Mantis. Pittsford, NY
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