I originally thought I had a good experience here. They did not save me any money over turbotax but they were fast and pleasant. Unforunantly they did not use the correct social security number when filling out our voucher for payment. The IRS cashed our check but did not put it toward our account. So I thought I paid my taxes, but did not according to them. Imagine my surprise to got a letter stating that I owed a few thousand I thought I had already paid. After investigation I found my voucher sheet and the WRONG tax ID that was filled out by Eubanks. I would have saved my self a lot of trouble to just use turbotax, which is exactly what I did this year.
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