HORRIBLE !! They don't deserve any stars as far as I'm concerned. We went there with an appointment and the sales person they gave us was an absolute idiot!! She just stood there and stared w/ no recommendations. They made us wait an hour to try on the one dress my girlfriend went there in the first place to try on because someone else grabbed it. They are full of themselves and the woman that runs the place was trash talking other bridal stores. One that she trash talked was NJ Bridal Gallery in Garfield. We went there immediately and it was AMAZING!! This is what a bridal gallery should be! All their dresses were in perfect condition and sparkling! At Roma, all their dresses looked like they had been thru World War 3! NJ BRIDAL GALLERY BEATS ROMA ANY DAY AND THEIR PRICES ARE AWESOME. MY GIRLFRIEND FOUND HER DRESS THERE AND IT IS ABSOLUTELY GORGEOUS.
Unless you want crappy service and to try on dresses that smell like B.O. do not go to Bridals by Roma!!
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