Very thorough information from guys that provided the initial consultation & process of assistance with the insurance company. Prompt attention was given to schedule the check delivery, roofing material & roof replacement. The only issue was the roof on an addition structure was to be replaced also & there was great confusion as to if it was to be done or not. Therefore what was scheduled to be a one day job became a 2 day job. More importantly at 5:00pm on the 2nd day the gazebo was still not completed & the crew was absent. 2 phone calls were made before they returned and completed the roof in full darkness. Communication was also difficult with the roof crew due to language difference.
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