From the moment I contacted Recovery Room, I sensed my 2010 Merc Milan and I were in the best of hands. Despite being terrifically annoyed with damage done when someone backed into me in a left turn lane at a traffic light in Orlando, I found the staff at RR comforting, pleasant, efficient, knowledgeable, friendly, humorous and above all concerned for my safety. From start to finish, each and every member of the staff continued to reassure me my problem would be remedied and it was in a timely fashion, with a wonderful detailing cleaning done that left me smiling. Lastly, as I began transferring ""my life"" from the rental back into my newly repaired car after the agency closed for the day, two staff members leaving the lot offered, on separate occasions, to remain until my many possessions were rearranged. Again, this type of service with a smile (and protection) is much, much more than I expected. Hooray for you all!
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