Let me preface this by saying that my hair is very important to me, and I'd been growing it out for over 2 years. It was a big decision when I chose to cut it, and and my best friend and I decided to go to Salon Chateau. We went in and I had maybe 20 pictures of the bangs and length I wanted, and my hairstylist looked at 3 of them. Since I felt like she wasn't really paying attention to me, I carefully explained to her what I was trying to avoid. As she was cutting my hair, she literally did not stop talking to the stylist next to her who was complaining about her sister for the entirety of the hour. At one point, another male client came to her station and leaned over me to look at her extentions. If I had any tangles in my hair, she just ripped them out and laughed it off. And then came the bangs. She literally gave me the exact bangs I described that I did not want. She also left my ends uneven. I ended up crying in her chair because I was so upset, and she said that I would get used to it. It was a nightmare.
My best friend who was having her hair dyed told the girl she wanted to get back to her natural color, and her stylist made it no more than a shade darker. While she is more complacent and didn't mind, it certainly wasn't what she asked for, considering she was going in for corrective coloring.
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