I have been a Dial One customer for many years. I call Dial One and got green star on the phone. They charged me $59.00 to come out to my house and perfom a diagnosis of my hvac system. After the diagnoses they reccomended for me to call amana and get a factory dealer out becuse it would save me money. I am glad they did try to charge me a big repair fee and that they where honest and ethical by having me call amana. I didnt like paying the $59.00 for them to come out but with the price of gas and costs of running a business I guess thats fair since I called them to come out. (What happened to the good old days when the owners of the business would come out for free just for the coffee) Anyways, I only ended up spending $240.00 for the fix after the amana guy came out. (Still pretty cheap)
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