Only gave 1 star because they didn't have a zero. I submitted an item for DRY CLEANING and it was washed instead. The item was ruined because it was washed, not DRY CLEANED. I was pretty much told ""too bad, so sad"" because I signed a release. When I queried why it was washed when I asked for DRY CLEANING, I was told the technicians follow the labels in the item. Please be very, very careful if you are stuck using this place - if your delicate sweater or trousers state ""may be hand washed"", they will wash it and charge you dry cleaning prices. I will never use them again and urge everyone else to avoid them.
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