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Poor Service - Review by citysearch c | La Fonda On Wilshire

La Fonda On Wilshire

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Poor Service 2/9/2012

This restaurant does not deserve any ratings at all. I've been ther a couple times. This last time I was there for a very special & exclusive event & I had the most disappointing experience.... I was actually part & invited by the production of an event held at the restaurant. I have no complaints about the place itself except the unisex restroom located on the bottom floor which is very inconvenient & having to travel to the second floor if the RR on the first floor is busy. Service: Very poor service to guest & promoters driving some of the most prestigious and reputable staff who work with celebs in town. From a celeb PR point of view I would never ever host any party's, CD re-leases, brunches, nor promote or recommend to anyone looking for a Traditional/historical Mexican ambient. I was very offended when my guests were removed from my own reserved table for not ordering any food on top of waiting10 minutes for a Waiter. Really?... The place was a full house (about 200 attendees) and there was about 90-95% event attendees who purchased either drinks or were covered under some sort of complimentary appetizers or food on behalf of the production. Food was not all that authentic either. Drinks were well served but not very friendly. I believe if there one thing business management/ owner should respond well to is key guests or team members involved with any production been hosted at the restaurant. On top of everything Management did not even offer extra complementary drinks nor food. Not coming back unless I really have to. more
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