Beloved friends had to put their dog down. I wanted to send flowers. Originally I googled a florist in their town and could not have been met with a colder response.
Then I googled Robinson Originals and had the good fortune to have Laurie pick up the phone. Her response to the reason for my request was sincere and sympathetic.
Laurie efficiently made sure each detail of my request was attended to i.e. the proper spelling of my friend's name). As my friend had to leave for work, I suggested the flowers could be left outside ( I called from sunny California). Laurie told me the day in Connecticut was too cold for that, and assured me that she would have my order delivered in a timely fashion.
My friend told me that when the flowers were delivered, the person who delivered them greeted her with an expression of sympathy.
I realize that I have not yet said how beautiful the arrangement Laurie made is. My friend e-mailed me a photo. The quality of the flowers might be sufficient reason to write a glowing review. However my real reason is something a wise teacher once said, which is that we will probably all make mistakes in technique, but should strive never to make them in humanity. Laurie's humanity exceeds even her beautiful flowers.
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