They called me a week ago and said the part needed to repair my tv came in and they scheduled service for today between 8:00 and 10:00. They called me at 9:55 saying that the wrong part came in and they need to re-order the part and re-schedule. I understand that these things happen but they realized 5mins. before their window was up that it was the wrong part? I took off of work today,if they would have called me sooner it wouldn't been an issue! Make sure you have them verify that the part is correct before you schedule any repairs.
more