Lyle's is the absolute WORST place for customer service. Lyle is EXTREMELY unfriendly and not helpful at all. He has the worst demeanor I have ever seen. He doesn't care about his customers AT ALL. He gives you the lowest price possible and rips you off. If you are looking to sell your jewelry, please go to LaPlaca, which is two doors down from Lyle's.
I took two pairs of earrings and a necklace to Lyle's and he told me he would give me $30 TOTAL for them. I didn't take the offer and went to LaPlaca instead. LaPlaca offered me $115 for the same pieces of jewelry! It was amazing the price difference and definitely worth it to go two doors down!!
I can't even say this place is worth one star. It was the absolute worst I have ever been treated in my life. I did sell him some of my jewelry and I regret it completely. I went back in only 15 minutes after the transaction, asked him if I could give him back the check he JUST wrote me and then I would take back my jewelry. He told me that they mark their stuff up DOUBLE what they give their customers for it and I would have to buy everything back for double the price. TERRIBLE business model. He has absolutely no compassion and does not care about his customers in the slightest.
Please take my word for it and DO NOT go to Lyle's. Go two doors down to LaPlaca and you will get your money's worth AND have excellent customer service.
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