I have used this dentist for several years because my insurance offers few options. I have never been pleased with the service, but my most recent visit was the final straw. First, I had to wait for 20 minutes in the waiting room. When I was finally called called back there was only one patient being worked on with a bunch of open chairs. A woman scraped my teeth. I believe this is the same woman who scraped my teeth last year because the pain was awful. The someone else came in to 'polish"" my teeth. When she was done, she said,"" That's it."" I then asked, ""Is the doctor not going to look at my teeth?"" (I had noticed the dentist left while I was in the waiting room.) That's when the woman who had scraped my teeth claimed to be the dentist. So I asked, ""Why didn't you examine my teeth and make any comments? Why did you not even take x-rays?"" Her response? ""Come back in 6 months."" This is great. I come in once a year and (1) I have to wait, (2) I need novacaine to service the cleaning, (3) I don;t get x-rays and (4) the dentist doesn't even look at my teeth. Have never been thrilled with it, and EVERY time I go there there is a long wait, sometimes as long as an hour. I even called back to the office to inquire why they did not take xrays, and was put on hold forever. I plan to lodge a complaint about this place with my insurance company. Hopefully, I won't have problems with my teeth, and i won;t have to bring in my lawyer.
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