I called this morning about a week-old dishwasher with a latch that wasn't working. The person I spoke to said he could send somebody out right away. He dispatched Trevor Haws, who was outstanding. Trevor called me to let me know he was on his way, and had the problem diagnosed before he even arrived. When he got here, he was extremely friendly, knowledgeable and professional. He gave me a quick temporary fix for the problem, and told me he had ordered a new door before he even arrived at my house. Before he left, Trevor gave me a great 5-minute primer on appliances, including some really helpful brand recommendations based on his experience with performance and reliability. I'll definitely call and ask for Trevor again in the future.
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