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Aweful Service - Review by citysearch c | Speed Factory

Speed Factory

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Aweful Service 2/22/2012

I have firsthand experience with this location. They offer the worst service I have ever received. I brought my bike in to have the clutch repaired. They said it would take about 2-3 weeks. After one month I started calling about once every week and was told, ?We?re slammed. I?ll get to it next week.? This went on for almost 3 months. Finally, they called to tell me that it was done, but when I showed up, they had only replaced the battery. They didn?t even touch the clutch. In addition, they offered no apology or discount for taking almost 4 months to do 1 hour of work. I missed an entire riding season! Incompetent and rude. more
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