I read the reviews after I was in a accident with one of their insured. I was mortified after reading the them and ready for a fight. The accident occurred on 2/12/12 and the claims rep Randy Clark stayed in constant contact with me. He kept me updated on what was going on and I didn't have to call him repeatedly to do so. Today, 2/20/12 I received a settlement offer which was fair. I'm sorry everyone else had a bad experience but it was a pretty smooth process for me.
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