I used to go to this location with my kids almost every week. The manager saw us coming and put in our special orders before we even had a chance to ask. It was a very pleasant experience for both my children and myself. Then they remodeled the place and a short time after, the manager that had become like a friend of ours left. Along with his leaving, the high quality of the service also left. The last two times we dined at this CiCi's, we put in our special orders but they were never provided. It appeared that the cooks were too busy watching the cartoons on the television to do the jobs that they were being paid to do. Needless to say, if my kids want to eat at CiCi's again, it won't be at the one at Hebron Pkwy and Old Denton.
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