First of all, I never wanted CPS to manage my account, I was with Fireside bank and CPS purchased my account. This bank has HORRIBLE service, first time I called I had no information about my account being as I had never dealt with that bank before, the first person I talked to tried to get me off the phone telling me to get my account information and call back, after telling him I simply did not have it and if he could look it up he had a frustrating sigh and looking it up and told me I need to make sure I have this info before I call in as if I had anyway of ever having it.
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