I found this spa via Groupon, and signed up for a microdermabrasion treatment with facial. Upon arrival, I was told that the microdermabrasion machine was broken, but I could have the facial and she'd owe me one. The owner/clinician left the room twice without comment - once because an assistant called her out to speak to someone. The treatment room was stacked with paintings and other items; I felt like I was in a back alley. It was never explained to me what type of facial I was receiving, and I left with my face on fire and no instructions. I declined to purchase a $100 bottle of lotion and then was unable to leave a tip because they could only make change with the restaurant next door. Very unorganized, very unprofessional.
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