We used them for a move 4 years ago and it was one of the most horrible experiences of our lives! The reason I am writing now is because we are moving again and my wife went online and requested a bid from Two Men and a Truck but ended up getting 4 emails from Fox Moving instead. They have sort of cloned the ""Two Men"" website and hijacked their business - very deceitful, but in line with our previous experience with them.
It was too painful to deal with at the time it happened and there was a lot going on but now that it's come up again and seeing how they continue their wicked ways I felt the need to warn as many others as possible.
My wife found them in the Yellow Pages and since they advertised the lowest prices she chose to use them for our move. She has regretted that decision ever since. The highlights are that they got there late with a very motley looking crew of 4 to 5 men, only one of which seemed to ever have done a move in the past. They were unorganized and very careless with our things and complained about how much stuff we had. The packing portion went very, very late. We were called before the truck left and they demanded we pay by credit card right then. The cost was way more than we were told up front and we didn't have that amount available in our account at the moment. We talked to both of the so-called owners, Ron and Alex, who were very rude, obnoxious and vile, and they forced us to pay what they asked with threats of holding our furniture hostage.
We had to have them store our belonging for a couple of days and when we had them deliver it all to our new home the cost was again way beyond what was agreed upon. Again they held our belongings hostage to force us to pay what they demanded.
The ultimate issue in the end was that they damaged virtually every piece of furniture we owned. Large gouges out of solid oak furniture, glass and mirrors broken in several pieces, the legs of an antique dining room table crushed because they set it upright in the truck and then stacked heavy boxes on top of it. They even badly bent up the pendulum for our grandfather clock! They totally demolished a nice computer desk and cracked the sidewalk of a brand new home by the way they parked the truck, etc., etc.
The kicker is that when I called to let them know of all the damage there was no apology. He just sent me an insurance form to fill out with very sketchy instructions. What they ask for to prove a claim is ludicrous. I filled it out and sent it in within the appropriate time frame but they mailed it back to me a week or so later and said it wasn't filled out correctly.
I took the considerable time to fill it out the way they asked (which made no sense to me) and sent it to them again. They do NOT base the claims on the value of the item damaged but on it's weight. I waited weeks but never heard from them. I finally called and was told that I filed my claim outside of their time limit (even though my first filing was within the time frame) and that they would not honor my claim for damages.
Fox Moving is the most devious, dishonest, deceptive company I have ever had the displeasure of hiring. My advice is to stay as far away from them as possible!
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