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Poor workmanship and customer service - Review by citysearch c | Alena Tailoring & Alterations

Alena Tailoring & Alterations

Claim

Poor workmanship and customer service 2/10/2012

Beware of this alteration business.Poor quality of work and even worse customer service. Placed a cheap zipper in an expensive snowboarding jacket, and was not concerned in the least bit that I was not happy with it. Charged 30.00 and the zipper was not placed in coat correctly, sewn uneven. Placed a bright white zipper in jacket when it should have been green. Old zipper was a hidden zipper, new bright white zipper was placed in jacket but not as hidden zipper,so sticks out like a sore thumb. Wouldn't have even given this place a one star but it was required! more
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