I have been plagued by virus problems over the last several months, and spent several hundred dollars at various places trying to get it fixed, but these guys take the cake. They basically accused me of looking at nefarious sites on my computer to get reinfected, and wanted to charge me multiple times to remove the virus they couldn't remove correctly the first time. I am very upset and disappointed with them. Stay away. They will just take your money and run. Well the joke is on them, I am disputing 3 of my trips to them with my credit card company.
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