I'm surprised to see so many bad reviews, especially based on how much these guys seem to build themselves up. But, I'm gonna have to agree with the negative reviews, unfortunately. I don't know anything about the employees, or how they work or get along with each other, frankly not my business, but what bothers me is how they treat us, the customers. I came here a few times before to take some classes. Personally, I think their attitudes leave much to be desired. The trainer was rude, the front desk person was rude. I felt like I was ""bothering"" them when I asked questions, and their responses reeked of sarcasm. I think people should not own a client-based business if they do not like working with customers, or if they lack patience to deal with people. Just a thought. On the other hand, a pro is that the equipment was nice and clean. But, who wants to go to a place where your service as a customer feels unappreciated? Not me. Honest opinion, 24 hour fitness on Lex has both nice clean equipment AND great staff! That's where I spend my money now! :-)
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