I scheduled a shuttle service for my mom from JFK to Willow Grove, PA. My credit card was put through and I called the morning before her arrival to confirm. I was now being transferred from one clown to another on the phone and finally a JERK got on the phone and told me that no-one can pick up my mom from the airport..I asked him why nobody called me and he had the nerve to tell me that ""somebody probably called and I missed the call""....What an a**hole...I told him that their service sucks and I hung up on him!
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