I loved my color that I got today. That's the reason for 2 stars. However, my wait time after having the color applied, to the time I finally got back into the chair for the cut and style was way, way too long!! My appt. was for 2:00. I got into the chair right away. After my color was applied, I was taken to another room and waited an hour before a different stylist came over to me and said that she was going to shampoo my hair. She gave me a great shampoo, but again, I had to wait too long! I sat in the shampoo chair for 35 minutes. When I finally got into the chair, the stylist had to wet my hair because it was drying!! With the stylist rapidly drying and styling my hair (I had to be somewhere at 4:30.), my entire appt. last 2 hours and 45 minutes!!!!!
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