I purchased this service and was EXTREMELY dissapointed! The star rating system doesn't have an option for ZERO stars...
The guy pulled up in old, beatup Bronco, walked up to me and said ""Uh, I'm here for to clean your carpets."" I showed him the groupon on my phone and without saying anything he walked back to his car and started unloading his ""equipment"" - a bucket, a hose, and a backpack.
He came in, asked for an outlet and started ""cleaning'. He was done with 3 rooms and a hallway in about 20 minutes, dumped dirty water in my kitchen sink, and left with only ""Alright, I'm done.""
Afterwards, my house smelled so badly of chemicals and dirty water that I left every window open for 5 days and the smell still wasn't gone! This was by far the worst experience of carpet cleaning and customer service I have ever seen.... P.S. My carpet was NOT clean.
more