Paid $60 to get my 1 year old long haired puppy "the works". Cut down, bath, nails cut, dematted. Got home & discovered nails were not cut, 2 of his legs still had matts, as did his neck & 1 ear. He was there for 5 hours! What a dissapointment. Called to cancel an appointment I had made for next month, & informed why. Was told "he was a difficult dog". Duh...he is only 1 year old, and I did tell them he had never been to a groomer. He is fine for me when I groom him. So, I spent the next day finishing the job I had paid $60 to have done.
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