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Great Car, poor customer service - Review by citysearch c | Autobahn USA

Autobahn USA

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Great Car, poor customer service 2/22/2012

We bought a great car from Autobahn, in fact, we got a great deal. My problem is with the customer service portion. When you sell a car out of courtesy, you fill up the gas tank. That was never done, we merely got a half a tank. It's just common courtesy. Also it's taken over 8 emails and 4 phone calls to get reimbursed for our 29.00 Inspection Sticker. No return phone calls, no return emails----very bad customer service and we still haven't received out 29.00. We got 1 key and when asked about 2nd key, we were told that's not how they do it. Poor taste, poor customer service. These are the little things that make a huge difference when deciding whether you'll refer a business or go back a 2nd time. I think they should re think their way of doing business. Pros: null Cons: null more
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