I needed a new garbage disposal. I called at 10AM, and a service person was at my home within an hour! They called to let me know when they would be arriving, had the garbage disposal type that I had requested with them, and got the job done! I have a dog who tends to bark continuously whenever repair persons are in my home, and she took to John within moments of him entering the house (which makes for an even better, and quieter, experience)! John did a great job not only installing the device, but talking with me about prolonging its use. I will definitely use Roto-Rooter again.
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