I dropped off an antique promise ring for repair, resizing and to add new stones to. They said they would call me with an estimate because they were too busy at the time of drop off to attend to me properly, then they never called me. After a few days I had to call them. They said they placed an order for the stones and the ring would be ready in a week. I went back and forth over the phone for two weeks, then when to pick it up the day after it was said to be ready. On my way I called and was told they had done nothing to the ring yet and needed more time. I cancelled the order and went to pick up the ring. The sales woman took no accountability for their lack of service.
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