Bryan came the same afternoon of our call for service, and arrived at the beginning of the "window" Americas Plumbing had given us. Before servicing our disposal, he reached in and felt around the blades (which each of us had already done - to no avail) and he found a small stone that had been lodged against one of the blades. We were overjoyed that the disposal was not broken - but better yet, Bryan spoke with his boss and didn't charge anything for the service call. That is way above and beyond!
more