Unfortunately, this was one of my worst experiences at Casals ever. This has been at least the third time that the hot water was completely out. getting your hair washed in ice cold water is not very enjoyable. Then there was not one clean towel, so we had to wait for that. Never offered the facial, hand or back massage. The student did a nice job on my hair color, however, she spent at least 15-20 min on her own hair, while I was under the dryer. I actually came out and had her check it becase I thought she forgot about me. To this she was not very happy. Personally, I feel that the environment has drastically decreased over the past few years. Students on cell phones, in and out smoking, etc. sorry, the price is nice, but not worth the hassle.
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