I LOVE Dr. Wagner. I have been seeing him for 2 years now and couldn't be more happy and satisfied every time I walk out of the office. The staff greets you right away, takes your info (or gets it from their files if you are a repeat customer), does the preliminary exam, complete with the pics of your eyes, which is pretty cool. And then Dr. Wagner explains everything to you so that you have no more unanswered questions before you leave. He is professional, knows his stuff, funny, personable and very reassuring that he will use everything he can to get your sight better so you can get back to seeing again. Their turn around time for glasses to come back is fast, as well as contacts. And they always give "maintenance" if you stop in. Loose screw, lost nose paid, readjustments, etc. And they always give you a free set of contact lenses before leaving the appointment, which is cool. And when I lost a set or the ripped in the past they have given me a replacement pair if I stop in at not charge. I'm sorry that they other people have had such a bad experience, but I only have high praise for him and his staff. And I refer him to everyone I know who wears glasses! So far 3 have become new clients of his! Wish they gave out referral bonuses! Plus, Danny Goeke will be coming back as a spokesman in June 2012!
more