I've used AAA Auto Detail Center a couple of times for auto detailing and once for window glass replacement. All three times, the attendant greeted me at the car, asked what I was looking for, offered suggestions, and gave me an estimate on cost and pickup time. I can't recall ever having an issue with them being outside of the stated pickup time. I found their pricing to be competitive and pretty reasonable. They took care of the job and met my expectations.
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