When things don't go as planned, you learn what people are truly made of. Pettyjohn's has shown me they value their customers and their reputation. Their goal, from what I have seen, is customer satisfaction. The staff is all friendly and very helpful. They listen to you and care about your satisfaction and the quality of their work.
I highly recommend Pettyjohn's to anyone who needs rug cleaning, or any of the other services they offer. The next time my beautiful rug needs cleaning, I will defiantly be bringing it to them.
Thanks for the customer service from beginning to end.
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