Working in a consumer electronics service center is not the easiest job in the world. We receive numerous phone calls per day from consumers that want “FREE” estimates over the phone. They want “FREE” estimates without giving us the benefit of seeing their unit and performing a proper diagnosis on the unit. In order to perform a proper and “ACCURATE” diagnosis on any piece of consumer electronics, the unit “MUST” be physically opened and inspected by an electronics technician, not by someone reading from a script from a computer screen that is physically in another state or maybe even in another country. Many consumers turn to the internet to attempt to diagnose their units as well. The internet may sometimes be correct; however, in most cases it is not. The “ONLY” honest and true way to get an “ACCURATE” diagnosis and estimate on a piece of consumer electronics is to bring it (or have a technician come to your home) in for service. Furthermore, “EVERY HONEST AND REPUTABLE” service center will charge an estimate fee up front. It is actually quite simple. These service centers provide a service that the consumers need and charge for their time and knowledge, just as if an automobile was being taken to an automobile repair shop. \r
In today’s world, consumers expect immediate and quick service. This is offered by most service centers (provided the parts are readily available). Most service centers will charge expedited shipping charges or possibly a rush fee (to move your unit ahead of every other unit that is already in the service center in process). \r
A lot of service centers work extremely hard to please their customers. However, it is impossible to please one hundred percent of the people one hundred percent of the time. This is when consumers turn to sites like this. These sites give consumers a place to voice their experiences (whether good or bad). Most of the time consumers that are happy with a service will not write a review for a service center. However, consumers that are unhappy will turn to every site that they can think of instead of contacting management or even an owner of a service center and discussing their issue one on one like a person of integrity would do. A person of integrity would contact the owner of a service center and give the owner a chance to make things right rather than turning to the internet. The internet gives consumers an unfair advantage compared to businesses. \r
Thank you very much for your time and have a very nice day!!!
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