Our furnace was making an intermittent buzzing noise, and I found B&B through 95.1 WRBS sponsor page. They had a coupon for a $90 inspection and the operator said that the coupon would cover troubleshooting the buzzing noise. Two technichans came out the following day (on time!) and were very polite. They promptly identified the buzzing noise: the transformer was going bad. They had the part on their truck and stuck to the estimate they quoted before commencing the repair. They completed the repair & inspection in 75 minutes, and I could immediately tell a difference- air coming from the ducts was blowing faster and warmer. They offered me a significant discount on an annual contract which I purchased because I impressed by their service(even though I usually dislike such contracts/ extended warranties).
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