My complaint is the extremely slow customer service. The half dozen or times I've been forced to go there it's the same thing, numerous customers bellied up to the counter and no where enough employees to handle the rush. The other issues revolve around their lack of answering phones, which is next to zero. So when you leave a message forget about it, there will be NO call back on the message you leave, your message must go into some black hole of unreturned phone messages at west valley. I wonder why they even have a phone there, they could save the money on monthly phone bills and used it to hire employees to assist customers.
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