Oh my, what a rotten experience we had tonight at Sweet Home Chicago Pizza in Draper! We've been ordering pizza from these guys since they moved into the neighborhood and while it's not ""real"" Chicago pizza, we thought, hey, support the local economy! This week, we ordered two pizzas after work, waited and went down to pick them up after 25+ minutes - giving them plenty of time. When we got there, they hadn't started either one of them. They said it would be 45 minutes. The place was practically empty! We said never mind and left a message for the manager to please call us. The manager never called. Tonight, we thought we'd give them the benefit of the doubt and try again. We called in our order. We went to eat the pizza there. The pizza was alright but when we asked to speak to the manager, thinking we'd get a chance to tell him about the other night's problem, he came out and refused to have a conversation. He told us he was refunding our money and ASKED US TO LEAVE THE RESTAURANT! What? He was unbelievably rude. We didn't take the refund and we will never eat pizza at Sweet Home Chicago again. I've managed restaurants and run businesses and I can tell you this brand of customer service will not end well. Shame on you SHC; very unprofessional and the pizza…not that good!!
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