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Editorial review from Citysearch - Review by citysearch c | My Universal Movers

My Universal Movers

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Editorial review from Citysearch 12/24/2012

UNETHICAL AND SHADY BUSINESS PRACTICES!!! STAY AWAY FROM THIS BUSINESS!!! I was recently helping my best friends move the other day when they hired this stupid company from a coupon found on Living Social. Unfortunately, it was a terrible idea because they apparently got what they paid for for various reasons. \r \r First, the movers were about 1 hour late and the business didn't even bother to call us to let us know they were coming late. We had to call the business to figure out when they were coming.\r \r Second, when they arrived, the movers stated that there would be additional charges that most legitimate moving companies would NOT charge. Apparently, there were extra hidden charges for moving normal items such as a washer and dryer. I never heard of this from other moving companies and I've moved all over throughout the world and continental US.\r \r Third, the movers slowly took their time in moving causing my friends to pay for an extra hour of service.\r \r Fourth, my friends were so upset with those extra charges that they wanted to speak with management / business owner, Abdul Bin Laden, about it during the move. They left several messages to call them back but the owner never returned the messages, however, they were returning the movers' phone calls. My friends then stated that they were not willing to pay until they spoke with management but the business owner texted the movers to not unload anything and to pack up everything up. Essentially, the business owner, Abdul Bin Laden, held my friends hostage by refusing to confront and discuss the issues with his customers and threatening to not give back their goods until they paid for everything.\r \r Fifth, the movers were very unprofessional and gave an attitude toward my friends. And I can't believe those movers expected a tip in the end.\r \r Overall, if the business owner, Abdul Bin Laden, had at least spoken with my friends to discuss the issues, then I think this online review would be at least better. But then again, after reading all the other reviews, I don't think the experience would have been any better because it looks like Abdul Bin Laden treats all his customers terribly. What else would you expect from a guy named Abdul? This was a horrible moving experience!\r \r Remember, the best form of advertising is word of mouth and this online review will certainly help bring down this business! more
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