I have used Shur-brite for years and in one instance of property damage and poor customer service they have lost a loyal customer. According to their record this is the second time I have taken my Honda accord through the wash. However the numerous amount of cars I have owned, were all wash by Shur-brite at some point. They tore the back quarter panel of my bumper off my car and cited there was previous damage so they will not pay for the repairs. They did not apologize or anything. Mr. Glen Smith all but avoided speaking and addressing me as a paying customer. He and the management staff were rude. Please see the picture of my car after a Shur-brite cleaning.
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