Customer service is non-existent. Owner (white-haired man) is hostile to the point of abusiveness when approached with a customer service issue. I finally pushed the $15@ broken Christmas ornaments, which had been improperly packaged when purchased, toward him and told him to keep them because they were of no use to me. No refund, no apology, no exchange. I worked in retail management for many years and never once had such a poor encounter. He's a sorry excuse for a local merchant.
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