I just had the worst experience in a retail store where people spend their DISCRETIONARY income in my entire life. I am somewhat comforted by the reviews below knowing that I am not the only one who has had poor service directly from the owner. I have never dealt with someone in a poorer mood and as incredulous as he was when I asked if the now outdated Christmas trees and ornaments would be marked down any further. He says to me ""Absolutely not! That price is a good deal!"" I suppose 50% off of anything is a good deal but with an attitude like that my future business apparently is not. He struck me as another stereotypical Brentwoodian, air of entitlement because of the zip code and insulted by an inquiry of further markdown. In this economy, every dollar to your bottom line matters. Allison Y., the reviewer below who states we should be ashamed of ourselves for our opinion, has it all wrong. Maybe they had a decent experience spending THOUSANDS of dollars on patio furniture but I did not get the benefit from the owner. If you are smart you won't let your shadow cross the threshold of their door because from where I stood he doesn't appreciate anyone's business and probably laughs at those who spend a fortune after they leave. Just a reminder, the CUSTOMER is always right!
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